Accessibility Statement

Mintello is committed to making our website accessible to everyone, regardless of ability or technology. We believe that an inclusive shopping experience is not optional — it is the standard we hold ourselves to.

Our Commitment

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. These guidelines describe how to make web content more accessible to people with disabilities, including visual, auditory, cognitive, and motor impairments.

Accessibility Features

• Skip link — “Skip to main content” is available on every storefront page
• Keyboard navigation — interactive elements (links, buttons, form fields, modals, cart drawer, filters, search) are operable via keyboard; drawers trap focus while open
• Focus indicators — visible focus rings (gold/accent) on interactive elements; high-contrast rings on dark surfaces
• Alt text — product and brand images require descriptive alt; decorative images use empty alt where appropriate
• Semantic HTML — landmarks, headings, lists, and labeled form fields
• Name, Role, Value — search combobox exposes aria-expanded, aria-controls, and listbox options
• Color contrast — designed toward WCAG AA (4.5:1 body, 3:1 large/UI); dark mode uses semantic tokens
• Touch targets — primary controls aim for ≥44×44 CSS pixels
• Reduced motion — hero video, ken-burns, and UI motion respect prefers-reduced-motion
• Live regions — toast notifications use polite aria-live for cart and form feedback
• Zoom — responsive layout supports text zoom up to 200% without trapping content

Known Limitations

Some areas may not yet fully meet our standards:

• Third-party authentication (Clerk) — the sign-in and sign-up flow is provided by Clerk. While Clerk takes accessibility seriously, we have limited control over its implementation.
• User-generated content — reviews and other user-submitted content may not always meet our alt text standards.

We are actively working to address these limitations.

Report an Accessibility Issue

If you encounter an accessibility barrier on Mintello — a page that is difficult to navigate, a form you cannot complete, or an image without proper alt text — please let us know. We take every report seriously and aim to resolve confirmed issues within 5 business days.

Contact us at: mintello.shop@gmail.com
Subject line: Accessibility Issue

Please include:

• The URL of the page where you encountered the issue
• A description of the barrier
• The assistive technology or browser you are using (if applicable)

Feedback

We welcome feedback on the accessibility of Mintello beyond specific barriers. If you have suggestions for how we can make the site more inclusive, please reach out to the same email address above.