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Legal
Last updated: July 2026
Please read these Terms carefully before using mintello.shop. By accessing or using the site, you agree to be bound by these terms.
Mintello is an online retailer of fashion jewelry, with material and finish details stated on each product page. We currently serve customers in Pakistan only, with Cash on Delivery as the active payment method.
Legal / ops: Mintello Pakistan · Sheikhupura, Punjab · NTN 7942910-4. Support aims to respond within 1 business day (Mon–Sat) via mintello.shop@gmail.com. See shipping SLA and service status.
You may use this site for lawful personal shopping only. You agree not to misuse the site, attempt unauthorized access, scrape content without permission, or disrupt service for others.
Account creation is powered by Clerk. You are responsible for your credentials and activity under your account. Contact mintello.shop@gmail.com if you suspect unauthorized access.
Placing an order is an offer to purchase. Orders start as Pending until we confirm by phone or message (RTO prevention). We may accept or decline orders for stock, pricing errors, or suspected fraud. Accepted orders move Pending → Confirmed → Shipped → Delivered (or Returned).
Held inventory: Mintello sells jewelry we stock. Prices are in PKR (Rs.).
Shipping is Pakistan-wide and free on every order — no minimum subtotal and no shipping fee at checkout. Optional platform GST appears only when enabled and is separate from any courier-withheld COD tax.
Material and stone composition are stated only when supported by product information. Gold-tone and silver-tone describe appearance. Plating, metal purity, and stone type should be read from the individual product details rather than inferred from colour or imagery.